Privacy Policy and Use of Cookies


Privacy statement


Rhondda Cluster of GPs  (or “the cluster” "we" or "us") is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By using this website you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy.

We reserve the rights to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy.

If you do not accept this privacy policy, you may not use this website.

Information collection

  • If you register with the website, or if you fill in a form on the website, you may be asked to provide information about yourself (including your name and contact details).
  • We will also collect information about your usage of this website as you and others browse and use it as well as information about you from messages you post to the website and emails or letters you send to us.

Use of the information we collect

Your personal information will be used for several general purposes, including: providing information that you have requested; handling your enquiries and providing access to some areas of the website.   

Data Retention

The University Health Board will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy and in accordance with UHB retention schedules.

Disclosure of information

The information you provide to us will be held on our computers, or the computers of one or more of our suppliers. The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed, in accordance with this privacy policy, by staff who work for us or one of our suppliers operating outside the EEA. By submitting your personal data, you agree to this transfer, storing and processing.  The UHB will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may disclose personal information in response to legal process, for example, in response to a court order. We may also disclose such information in response to a law enforcement agency's request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with our terms and conditions of use, or as otherwise permitted or required by law and consistent with legal requirements.

Web Server Log Files

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers so that data (such as the web pages you request) can be sent to you.

Web server log files are used to record information about our site, such as system errors.


Unfortunately, the transmission of information via the Internet is not completely secure. Although we employ security measures to protect the information provided by you, the cluster cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use appropriate security procedures and features aimed at preventing any unauthorised access, unlawful processing, accidental loss, destruction or damage.

Accessing and updating your information

You are entitled to see a copy of the information that we have collected from you and that we maintain. If you wish to do this, please email us at [email protected] and insert "access request" as the subject heading. We may charge a small fee to meet our costs in providing you with these details.

You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease from processing your personal information and that we delete this from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Links to external sites

This website contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to this website, so when you are moving to another site which collects personal information you should always read the privacy policy relating to that website.

For the avoidance of doubt, we do not pass on any personal information you have given us to any other website operators.

Our Use of Cookies

(The following links are all to external sites)

We may use cookies on this website to provide the best experience to our users. If the software that you are using to view this website (your browser) is set to accept cookies, and you continue to use the site, we will take that to mean that you accept our use of cookies. If you wish to do so, you may change your browser settings, but some features of this site, and many other sites, may not work as you’d expect.

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are used by most modern websites to enable functionality, to help the site work more efficiently, or to provide information about the use of the site to the owners.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, visit or, or use the “Help” function within your browser.

The following cookies may be used on this site:

Cookie Name(s)



If you click the button to hide the cookie message that is displayed when you first arrive at the site, we will set a cookie so that we know not to display the message again.

The name of the cookie will vary, and “nn” in the cookie name will be replaced by a number.


If you make use of a facility we provide to change the font size from within the site itself, we will set a cookie to remember your choice. This does not apply if you change the font size using the controls built in to your browser.

The name of the cookie will vary, and “nn” in the cookie name will be replaced by a number.


WordPress uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters.

The name of the cookie will vary, and “nn” in the cookie name will be replaced by a number.


These cookies are associated with the AddThis social sharing widget which is embedded in our site to enable visitors to share content with a range of networking and sharing platforms. They store an updated page share count and provide user measurement and analytic features, as well as managing user sharing preferences.

We embed Facebook social features into this web site. Cookies from these sites support those features. See here for more information about Facebook cookie policy.


Google Analytics
These cookies are used to collect information about how visitors use our site. By understanding this, we can improve content and navigation to better meet the needs of our visitors.The cookies enable Google to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is then made available to us in the form of charts and reports.To opt out of being tracked by Google Analytics across all websites visit


Other Google Services
The listed cookies may be set as a result of our use of other Google services such as Google Maps, Google Translate or a Google “Plus One” button. The cookies set will vary depending on the services used, and your own relationship with Google. We have no control over, or access to these cookies. Please see the Google Privacy Policy for more details.


If we embed YouTube videos in this site, YouTube may set cookies on your computer. We have no control over, or access to these cookies. As YouTube is owned by Google, it is covered by the Google Privacy Policy.

This is for our tweet button or follow button to fetch resources from the page you are on. See here for more information about Twitter cookie policy.


For all comments, queries and other requests relating to our use of your information, please email the appropriate part of the organisation

Cwm Taf University Health Board
Ynysmeurig House, Navigation Park, Abercynon, CF45 4SN

Telephone: 01443 744835 Email: [email protected]

Menu Title